Dear Software Companies,

Are Users able to quickly utilize the full
potential of your application?

Hint: The answer is “NO”.

Designs, Develops and Delivers

Increase New User Retention, Promote Increased Conversion, Reduce Churn

Accelerated User Adoption

During the Free-Trial phase, Accelerating Adoption creates a very fast and easy environment for users to interact with the most desirable, advantageous or unique product features.  Using our Accelerated Adoption techniques, Users are far more likely to convert to a subscriber and to convert fast.

Interactive self-paced training modules

Once a Free-trial user has converted to a subscriber, Self-paced modules can be added as a training technique to facilitate adpoption.

Instructor-led online group training classes

Group classes are best for explaining concepts, not showing users where to point and click.  In fact, combining how to complete a task with why a task must be completed, muddies the water, increases training time and decreases understanding and retention.  Group training is  effective to when used in the correct way.

One-on-one Coaching

Once users are familiar with the application, one-on-one coaching can be used to go from standard user to power user. 

Imagine being in control of how potential subscribers use your application.  No need for the expensive human hand-holding required for sales demos.  No more needing prospects to spend their valuable time “figuring out” how to use your application.  Now its possible to guide trial users step-by-step through your application creating a pleasant and productive first experience. Then, once they subscribe, walk them through on-boarding, straight to power user.  No need to spend long periods of time reading user guides and watching training videos.


Achieve higher conversion rates when Free Trial or Paid Pilot users are able to experience your product instantly and effortlessly.

Increase retention for new subscribers by making on-boarding a quick and pleasant experience.

Decrease Churn as subscribers quickly become proficient at using your application and integrate it into their daily work life.

Trust WhatFix in-app guides

Sign Up for

Free Accelerated Adoption Coaching

A coach will evaluate your Free Trial and On-boarding process and make suggestions.

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